In-store FLAT RATE: desktops - $109, laptops - $149. No matter how long it takes us to repair your system, diagnostics & repair labor are covered by the flat rate*. Average turn-around 3 days. Express same-day service available. On-site service - $125/hr, travel charges may apply. 60-day warranty, never pay for the same problem twice. In-store service available at 3 locations - Clackamas, Portland, Vancouver. *flat rate does not include the cost of replacement hardware