The Cleaning Company, Inc. is a full service janitorial contractor cleaning the greater bay area and beyond.
With over 20 years of experience, The Cleaning Company’s founders have brought to the table what works, and left out what doesn’t.We have formed strong relationships with our suppliers, cleaners and clients. These relationships are the foundation of a solid company.
The Cleaning Company, Inc. is a customized janitorial provider. Our unique initial interview process is designed to un
derstand your needs, not the cleaning service’s. By analyzing your history, your current needs and your future desires, The Cleaning Company, Inc. will define, build and realize your vision of the perfect janitorial service.
In most scenarios you meet with a salesperson, who passes you to an operations manager, who passes you to a supervisor, who passes your issues to the actual cleaners--if you're lucky.
Our Promise at the Cleaning Company, Inc. is that the first person you meet is your main contact forever. The history of the account is never lost, and the relationship evolves and grows as time goes by.
Clean and Green!
The Cleaning Company, Inc. uses green certified products whenever possible. The MSDS sheet for these products will be posted, so you'll know exactly what we're using to clean your facility. In addition to these products, we use microfiber
mops, rags and dusters to minimize the impact on the
environment and achieve a better end result.
We organize our closets to be efficient, organized, and clean--it's a reflection of our company and your business.
Communication
The most important part of any relationship is communication. If we’re doing something that you don’t want us to do, or not doing something that you want us to do, we want to know right away. The Cleaning Company, Inc., makes communication easy.
Email
Email as it enables our clients to access the history of all comments made, and review resulting actions taken. Email is fast, reliable, and traceable. Our supervisors are internet savvy, getting specific instructions in writing via email, responding to issues as they arise, as well as communicating issues that they encounter.
Cell Phones
Each of our supervisors is equipped with a cell phone, enabling an immediate response to the most pressing issues. Available 24/7, The Cleaning Company, Inc. can respond to emergencies quickly, usually within 1 hour.
Onsite Communication Log
We have an onsite communication log set up in a mutually convenient location, which is checked upon arrival. Should you have any written comments, our supervisor will respond immediately.
Professionalism
You will always know who is authorized to be on your property at any time along with their contact information. Our uniformed workers follow your protocol for any number of scenarios that they might encounter. From arriving to find the door unlocked, lights on, alarm off, or other specific situations, workers will have a procedure to follow, and emergency numbers to call if need be. This way, everyone is on the same page, always.
We are fully bonded and insured, and are available 24/7 should the need arise. We look forward to answering any questions you might have, or providing you with a free written estimate to keep on file should the need arise.
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